FAQ
1. What is Majesty & Co?
Majesty & Co is a premium clothing brand offering a carefully curated collection of stylish, high-quality garments. We specialize in providing timeless fashion pieces that combine elegance with comfort for every occasion.
2. How can I place an order?
Placing an order is simple! Just browse our collections, select the items you'd like to purchase, and add them to your cart. Once you're ready, proceed to checkout and enter your details to complete your purchase.
3. What payment methods do you accept?
We only accept Cash on Delivery (COD) for all orders. Simply choose the COD option at checkout, and pay for your order in cash when it arrives at your doorstep.
4. Do you offer international shipping?
Currently, we only offer shipping within Pakistan. We hope to expand internationally in the future, so stay tuned for updates!
5. How do I know my size?
We provide a detailed sizing guide on our website to help you find the perfect fit. If you're unsure, feel free to contact us, and our customer support team will be happy to assist with size recommendations.
6. Can I change or cancel my order after placing it?
Once an order is placed, we aim to process it as quickly as possible. If you need to make any changes or cancellations, please contact us immediately. We will do our best to accommodate your request, but we cannot guarantee changes once the order has been processed or shipped.
7. How do I track my order?
After your order has been shipped, you will receive a tracking number via email or SMS. You can use this tracking number to monitor your order's delivery status.
8. How can I return or exchange an item?
We want you to be completely satisfied with your purchase! If you’re not happy with your item, you can return or exchange it within 30 days of receiving your order. Please visit our returns and exchanges page for more details on how to process a return.
9. Do you offer gift cards?
Currently, we do not offer gift cards, but this is something we’re considering for the future. Stay tuned for updates!
10. How do I contact customer support?
If you have any questions or need assistance, you can reach our customer support team via our contact page. Alternatively, you can email us at majestyandco.shop@gmail.com, and we'll get back to you as soon as possible.
11. Do you have a loyalty program?
At the moment, we do not have a loyalty program. However, we are working on exciting new ways to reward our valued customers, so keep an eye out for future announcements!